General information

Job Title
KOA-AS-Wheelchair Agent-PT-AM
Date
Friday, May 10, 2024
State
Hawaii
City
Kailua-Kona
Base Pay Rate:
$ 16.00
Full/Part Time
Part Time
Part Time Days

Days of the weekShiftShift Start Time
Monday, Tuesday, Wednesday, Thursday, Saturday, SundayA.M. shift

Requirements and Description


Responsibilities 
  • Assist passengers with a smile and friendly face through arrival and check-in processes, including support for passengers with special needs such as passengers needing wheelchair assistance. 
  • Handle all aspects of wheelchair support by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems.  
  • Direct passengers through Customs, Immigration, and Quarantine.  
  • Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.  
  • Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software. 
  • Oversee all customer services issues related to wheelchair-bound customers.   
Qualifications  
  • Have the flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime.  
  • Must be able to lift/carry / push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.   
  • Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.   
  • Must be at least 18 years of age.  
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.  
  • Must complete ramp and SIDA training to obtain airport authority identification security. 
Benefits 
  • Flight Benefits - exclusive travel privileges for yourself and your family
  • Competitive pay with daily access to earned wages
  • Paid holidays and Paid time off
  • Comprehensive Medical, Dental, and Vision Insurance
  • 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees
  • Exclusive Discounts and Additional Wellness programs
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