[2:42 PM] Marcie Fleis

Benefits 
  * Flight Benefits - exclusive travel privileges for yourself and your family with Delta Airlines
  * Competitive pay 
  * Paid holidays and paid time off
  * Comprehensive Medical, Dental and Vision Insurance
  * 401k company match upon eligibility
  * Exclusive discounts and additional wellness programs

Essential Functions / Key Responsibilities 

  * Supervises and coordinates daily activities of employees to ensure safe and effective operations.
  * Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, Unifi policies and safety procedures, and all applicable laws.
  * Responsible for shift schedule to include: workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations.
  * Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner.
  * Communicates with manager concerning any problems or issues.
  * Schedules and conducts shift meetings.
  * Assists in the administration of payroll; completes shift paperwork and performs other administrative functions.
  * Performs job duties of assigned shift (i.e., Assist passengers through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP and wheelchair assistance, handle ticketing, boarding, baggage, reservations, and resolving complaints and problems, direct passengers, etc.).
  * Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Basic Qualifications 

Prerequisites:
* Must be a local (in-state) resident. 
* Valid In-State Driver's License. 
* Ability to pass a pre-employment drug screen.
* Ability to pass up to a 10-year background check.
* Must be at least 18 years of age. 
* Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. 
* Must complete ramp and SIDA training to obtain airport authority identification security. 
* Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
* Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. 
* Must be able to work in cramped or high places.
* Must be able to carry heavy items up and down jet way stairs.
* High School diploma or GED. 

Experience: 
  * 2+ years of relevant experience. Must be open minded and ready to work as part of a detail-oriented team.

Knowledge, Skills & Abilities: 
  * Excellent customer service skills. 
  * Strong work ethic.
  * Ability to work in a team oriented environment. 
  * Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role.
  * Able to understand documents, learn and follow ticketing procedures, and other rules and regulations.

Preferred Qualifications 

Education: 
  * High School diploma or GED.

Experience: 
  * 4+ years of relevant experience.  
  * Relevant supervisory experience.

Knowledge, Skills & Abilities: 
  * Able to communicate information and instructions verbally and/or via radio equipment. 
  * Able to communicate effectively in a professional manner. 
  * Strong leadership qualities and ability to create a passionate and efficient workforce. 
  * Able to effectively resolve employee conflicts.   
  * Ability to apply creative solutions that have a positive impact on results. 

Working Conditions 

Work Schedule: 
  * You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment.

Work Environment:  
  * Must be able to be alert to moving vehicles or aircraft and use radio equipment.
  * Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!)  May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods. 

Physical Demands/Requirements:  
  * Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. 
  * Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. 
  * Must be able to work in cramped or high places. 
  * Must be able to carry heavy items up and down jet way stairs.