General information

Job Title
FT Customer Service Supervisor-GFK
Date
Monday, April 28, 2025
State
North Dakota
City
Grand Forks
Base Pay Rate:
$ 19.00
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift

Requirements and Description

Responsibilities 

  • Loads, unloads, services, guides, and directs customer aircraft. 
  • Safeguards customers' baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction. 
  • Lifts, loads/unloads, sorts and transfers passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loader or baggage carts in a safe manner. 
  • Operate pushback equipment and maintains visual contact with Wing Walkers to ensure the pushback equipment is free of any danger.  
  • Receives and records Customer baggage, airfreight, mail and company materials as required. 
  • Picks up, delivers, and transports cargo and baggage to and from aircraft and prepares records in connection with these responsibilities. 
  • Operates and/or drives motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers.
  • Completes paperwork and forms connected with work assignments pertaining to procedures and enter into Company's information system as required. 
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. 

Qualifications 
  • Must be a local (in-state) resident. 
  • Valid In-State Driver's License. 
  • Ability to pass a pre-employment drug screen.
  • Ability to pass up to a 10-year background check.
  • Must be at least 18 years of age. 
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. 
  • Must complete ramp and SIDA training to obtain airport authority identification security. 
  • Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
  • Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. 
  • Must be able to work in cramped or high places.
  • Must be able to carry heavy items up and down jet way stairs.
  • High School diploma or GED. 
Preferred Qualifications 
  • Experience: One+ year of relevant experience. 

Knowledge, Skills & Abilities
  • Able to communicate information and instructions verbally and/or via radio equipment. 
  • Able to communicate effectively in a professional manner.

Benefits

  • Flight Benefits - exclusive travel privileges for yourself and your family
  • Competitive pay with daily access to earned wages
  • Paid holidays and Paid time off
  • Comprehensive Medical, Dental, and Vision Insurance
  • 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees
  • Exclusive Discounts and Additional Wellness programs
"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."
"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."
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