General information

Job Title
Airport Station Manager - CHA
Date
Tuesday, February 18, 2025
Posting City
Chattanooga
Posting State
Tennessee

Requirements and Description


Summary

The station manager is responsible for the oversight and coordination of the exciting day-to-day airport operations or a segment of the operation. The station manager must have a passion for ensuring the station's safe, reliable, efficient, and effective operational and financial performance.

Essential Functions / Key Responsibilities

  • Builds partnerships with customers and sets the example for the delivery of exceptional customer service.
  • Reviews operational and financial reports to ensure station is meeting goals and objectives and takes corrective action as required.
  • Ensures compliance with policies and procedures, rules, standards, customer requirements and governmental/regulatory requirements.
  • Participates in employee relations investigations when complaints arise and resolves issues in a professional and timely manner.
  • Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.
  • Recruits new employees to ensure appropriate staffing, promotes team-building initiatives and performs coaching/mentoring activities to develop and motivate team members.
  • Ensure that employees are properly trained and audit safety records as needed.
  • Sets, measures and manages performance of self and others. Leads team members in achieving/exceeding operational and financial objectives and goals.
  • Ensures compliance with rules and standards of all relevant regulatory agencies and applicable laws.
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
  • Basic Qualifications

Pre-requisites:

  • Must be a local (in-state) resident.
  • Valid In-State Driver’s License.
  • Ability to pass a pre-employment drug screen.
  • Ability to pass up to a 10-year background check.
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • Must complete ramp and SIDA training to obtain airport authority identification security.

Education:

High School diploma or GED.

Experience:

Two+ years of relevant experience.

Knowledge, Skills & Abilities:

  • Strong problem solving skills.
  • Excellent customer service skills.
  • Must have excellent interpersonal and communication skills.
  • Must have strong organizational skills.

Preferred Qualifications

Education:

  • Four-year college education or equivalent experience.

Experience:

  • Four+ years of relevant experience.
  • Relevant supervisory experience.

Knowledge, Skills & Abilities:

  • Ability to apply creative solutions that have positive impact on results.
  • Able to effectively resolve employee conflicts.
  • Strong leadership qualities and ability to create a passionate and efficient workforce.

Working Conditions

Work Schedule:

  • You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays. 

Work Environment:

  • Must be able to be alert to moving vehicles or aircraft and use radio equipment.
  • Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.

Physical Demands/Requirements:

  • Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
  • Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
  • Must be able to work in cramped or high places.
  • Must be able to carry heavy items up and down jet way stairs.
  • Ability to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, printer, and phone.

Supervisory Responsibilities

  • Supervisory experience required.
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