General information

Job Title
Customer Service Ops Agent-PHL
Date
Tuesday, April 8, 2025
State
Pennsylvania
City
Philadelphia
Base Pay Rate:
$ 19.20
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift

Requirements and Description

Essential Functions / Key Responsibilities

Reads and analyzes flight, fuel and payload distribution records of the number of

passengers, pieces of luggage, and amount of freight and fuel to determine the weight

and balance of the aircraft.

Receives and communicates information from and to pilots, ground crew, flight

dispatchers, and fuelers in an accurate, professional and timely manner.

Completes paperwork, daily logs and forms pertaining to procedures of flight departures/arrivals, statistical reports on each flight and enters the information into the computer system.

Notifies ground crew when flights are in range of arrival to allow time to perepare for flight arrival and irregular operations as required.

Prepares dispatch release forms and collects weather reports.

Arranges fueling for the aircraft as needed.

Maintains all FAA required files for compliance auditing,

Advises Ramp Agents on the distribution of the flight load.Reads and analyzes flight, fuel and payload distribution records of the number of

 passengers, pieces of luggage, and amount of freight and fuel to determine the weight
and balance of the aircraft.
Receives and communicates information from and to pilots, ground crew, flight
dispatchers, and fuelers in an accurate, professional and timely manner.
"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."
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