Unifi

Summary

The Station Manager overseeing the Cabin contract at JFK Airport should be a leader who thrives in fast paced environments and would be responsible for managing the daily operations of the cabin cleaning service. The position includes tasks such as ensuring aircraft interiors are clean as per standards, managing staff and coordinating with other airport departments while adhering to all necessary safety protocols. As a prospective candidate, you must be proactive, organized, detail oriented and have strong problem-solving skills while leading a team and being ready to dive into the daily operations if needed.  

Description

Benefits

• Flight Benefits –travel privileges for yourself and your family with Delta Airlines.
• Competitive pay with daily access to earned wages.
• Comprehensive Medical, Dental and Vision Insurance for full-time employees.
• Paid time off – 9 paid holidays + 80 hours of PTO in your first year (PTO plans increase with tenure).
• 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days.
• Exclusive Discounts and Additional Wellness program.
• Eligible to receive annual performance bonuses as additional compensation

Essential Functions / Key Responsibilities:

• Creates goals to meet operational standards, service levels, safety, costs, etc.  Monitors performance against goals and takes corrective action when necessary.   
• Responsible for oversight and coordination of assigned station(s) to ensure safe, reliable, efficient, and effective operational and financial performance. 
• Oversee station activities and the cleaning of aircraft interiors such as seats, lavatories, galleys and other areas while maintaining excellent customer service.
• Sets, measures, and manages performance of self and others and leads team members in achieving/exceeding operational and financial objectives and goals. 
• Oversees station budget, staffing, scheduling, cleaning supplies and equipment, and all other resources that pertain to the compliance, financial success and operational efficiency of the service line.
• Maintain relationships with the customer as well as airport departments such as maintenance and flight operations while addressing any cabin service or safety concerns, ultimately guaranteeing a smooth turnaround of aircraft and a comfortable travel experience.
• Ensures compliance with Safety standards and Company policies and rules while supervising and coordinating cleaning staff, keeping operations aligned with regulations and best practices for a quality cleaning process.
• Build effective partnerships with internal departments, outside vendors, contractors, business partners, communities and other business entities and identify new business opportunities. 
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. 

Basic Qualifications

Pre-requisites:

• Must be a local (in-state) resident.
• Valid In-State Driver’s License.
• Successfully pass pre-employment drug screen and background check.
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete SIDA training to obtain airport authority identification security.
• Must have flexible schedule to facilitate a 24/7 operation.

Education:

• High School diploma or GED.

Experience:

• 2+ years of relevant experience in a supervisory role.

Knowledge, Skills & Abilities:

• Strong problem-solving skills.
• Excellent customer service skills.
• Must have excellent interpersonal and communication skills.
• Must have strong organizational and tech skills.

Preferred Qualifications

Education:

• Four-year college education or equivalent experience.

Experience:

• Four+ years of relevant experience in a supervisory role with some level of exposure to managerial responsibilities within the aviation industry.
• Focus on below wing operations would be an asset.

Knowledge, Skills & Abilities:

• Ability to be an assertive problem-solver, apply creative solutions and make sound decisions that can have positive impacts on the team and customer.
• Articulate communication skills which can be applied when interacting with the operations and leadership teams.
• Strong leadership qualities and mindset with the ability to motivate, guide and retain an efficient, high-performing workforce.
• Must be organized, detail-oriented and tech savvy, especially with MS tools such as Excel. You will be exposed to and expected to become proficient in several other programs as well.
• Arbitration skills would be an asset to deal with employee conflict and resolutions.

Working Conditions

Work Schedule:

• You will need to be committed and have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime as this is a 24/7 operation.

Work Environment:

• Must be able to be alert to moving vehicles or aircraft and use radio equipment.
• Enjoy the outdoors on a daily basis (sun, rain, sleet or snow). May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.

Physical Demands/Requirements:

• Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
• Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
• Must be able to work in cramped or high places.
• Must be able to carry heavy items up and down jet way stairs.
• Ability to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, printer, and phone.

Supervisory Responsibilities

• Supervisory experience required.

Legal

• Unifi is an Equal Opportunity Employer.