British Airways Passenger Service Agent PT - CVG - - 6762 - Unifi

General information

Job Title

British Airways Passenger Service Agent PT - CVG

Date

Tuesday, June 17, 2025

Entity

Unifi Aviation, LLC

State

Kentucky

City

Hebron

Base Pay Rate:

$ 18.00

Full/Part Time

Part Time

Exempt or Non-Exempt Position

Non-Exempt

Part Time Days

Days of the week	Shift	Shift Start Time
Monday, Wednesday, Friday, Saturday, Sunday	P.M. shift	05:30pm

Requirements and Description

Job Summary:

Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.

No experience is required but is preferred.

Paid training is provided for all new employees.

Benefits:  

Flight privileges offered after 30 days for employees and eligible family members

Weekly pay

401k for all employees

Exclusive discounts and additional wellness programs.

Job Duties:

Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.

Handle all aspects of ticketing and check-in by operating a computerized system.  This includes boarding, baggage service, reservations and resolving related complaints and problems.

Direct passengers through Customs, Immigration, and Quarantine.

Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.

Push wheelchairs with passengers through all areas of the airport.

Adhere to all safety procedures and policies.

Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.

Qualifications:  

High School diploma or GED.

Must be at least 18 years of age.

Must be able to obtain credentials required as per airport or state or customs requirements.

Physical requirements:  

Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.

Working conditions:  

Must be able to work all flight days, weekends included
Must have excellent attendance and be on time

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."